We collect only the data necessary to process your request and deliver your project. We believe in data minimization—if we don't need it, we don't ask for it.
Privacy Policy
Your project's privacy is our business. This policy outlines exactly how we protect your proprietary ideas, secure your source code, and ensure complete confidentiality.
1. Account Information
When you sign up, we collect basic contact details to manage your orders.
- Email Address: Used for order delivery and password resets.
- Phone Number (Optional): Used only for urgent SMS updates regarding your deadline.
- Username/ID: A randomized ID used to identify you to our developers.
2. Project Materials (The Code & Assets)
This includes the core materials required to complete your work.
- Project briefs, design assets, and functional requirements.
- API documentation, brand guidelines, or content you upload.
- Existing codebase or prototype samples.
How We Use Your Information
We use your data strictly to fulfill the service you paid for. We do not sell your personal profile to data brokers.
Primary Uses:
- Project Fulfillment: Matching your project requirements with the most qualified developer.
- Quality Assurance: Reviewing the final output against your provided specifications.
- Communication: Notifying you when a milestone is reached or if a developer has a question.
- Fraud Prevention: Detecting unusual login patterns to protect your account.
Project Confidentiality & Security
This is the most important section for our clients. We employ strict protocols to ensure your proprietary project remains private.
The 'No-Resell' Policy
Unlike some services, we do not upload your custom code to public repositories or open-source templates without permission. We use private, secured development environments. This means your project remains unique and proprietary.
Developer Confidentiality Protocols (Secured System)
We operate a secured communication system to protect your project sensitive data.
- You are anonymous to developers (unless shared): They see 'Client #8492', not your personal details unless necessary for the project.
- The developer is focused on your success: We ensure all developers adhere to strict NDAs.
- Metadata Protection: Our system ensures source code metadata is managed according to your security requirements.
Data Sharing: Who Actually Sees Your Data?
We do not sell your personal data. We only share necessary data with trusted infrastructure partners to keep the site running.
| Partner Type | What They See | Purpose |
|---|---|---|
| Payment Processors (Stripe/PayPal) | Transaction ID, Amount, Billing Address | To process your payment securely. |
| Cloud Hosting (AWS) | Encrypted Files, Database Logs | To host the website and store files. |
| Email Services (SendGrid) | Email Address | To send you 'Order Complete' notifications. |
| Developers & Engineers | Project Instructions Only | To complete the work. They DO NOT see your billing info. |
Your Rights (GDPR & CCPA)
You own your data. We provide tools for you to exercise your rights regardless of your location.
Right to Access & Portability
You can request a copy of all personal data we hold about you (order history, uploaded files). You can download this from your dashboard or email us.
Right to be Forgotten (Deletion)
You can request the permanent deletion of your account. This includes:
- Removal of your email from our marketing lists.
- Deletion of your personal profile.
- Permanent deletion of all uploaded project files and custom code from our active development servers.
Note: Financial transaction records may be kept for 7 years as required by tax law, but these are decoupled from your project profile.
For California Residents (CCPA/CPRA)
We do not 'sell' your personal information for money. However, under California law, using advertising cookies (like Google Ads) can be classified as 'sharing'. You have the right to opt-out of this.
- Opt-Out: Click the 'Do Not Sell My Info' link in the footer.
- GPC: We honor Global Privacy Control signals.
Data Retention Policy
We keep your data only as long as necessary:
- Active Accounts: We keep your project history so you can download old codebase archives if needed.
- Inactive Accounts: Accounts inactive for 5+ years may be archived or anonymized.
- Project Files: We retain code and assets to handle future maintenance or update requests.
Cookies & Tracking
We use cookies to keep you logged in and analyze site traffic. For a detailed breakdown of every cookie we use and how to block them, please read our dedicated Cookie Policy.
Security Measures
We use enterprise-grade security to protect your project's future.
- SSL Encryption: All data in transit is encrypted via TLS 1.2+.
- Encryption at Rest: Sensitive files are encrypted on our servers.
- Access Control: Strict role-based access. Support agents cannot see your password.
Contact Our Privacy Officer
If you have concerns about your confidentiality or want to exercise a data right, contact us directly.
- Email: support@thefasterweb.com
- Urgent Issues: Use the 24/7 Live Chat and ask for a supervisor.
Related Guides
Check back soon for more performance-focused guides and tutorials.