1. Nature of Service (Web Development)

TheFasterWeb connects businesses with expert web developers. The code, assets, and digital materials ("Products") we deliver are custom-crafted by professionals.

By placing an order, you acknowledge that:

  • The Product is a custom solution built specifically to your project requirements.
  • You are paying for the time, expertise, and technical labor of a developer to build and optimize your digital presence.
  • We do not condone or knowingly participate in the creation of illegal or fraudulent web content.

2. Project Integrity Policy

We are a professional web development service. We reserve the right to refuse service if we believe the project is intended for malicious or illegal use.

Prohibited Projects (We will cancel these):

  • Phishing/Scams: Asking a developer to create fake login pages or deceptive clone sites.
  • Malware: Asking a developer to embed malicious code or viruses into a project.
  • Illegal Content: Projects involving the distribution of copyrighted material without permission or other illegal assets.

3. Communication & The Chat System

TheFasterWeb operates without a traditional login dashboard to maximize privacy and simplicity. All communication happens via our Secure Chat Widget and email notifications.

Your Responsibilities:

  • Check Messages: You must check your email or the chat widget regularly. If a developer asks a clarifying question and you don't reply, the launch date may be delayed.
  • Resource Sharing: All brand assets, API keys, and login details must be shared via the secure chat or project intake form.
  • No Off-Platform Contact: You may not ask developers for their personal WhatsApp or private email. This protects the security of your project.

We believe you should own what you pay for.

Upon Full Payment: The full ownership and copyright of the custom code and digital Products are transferred to you. TheFasterWeb retains no ownership rights. We will not publish, resell, or distribute your project code.

Exceptions (Non-Payment): If you cancel the project before final payment, request a full refund, or file a chargeback, the usage rights revert to TheFasterWeb. We reserve the right to restrict access to unpaid work to protect our technical labor.

5. Payment Terms

Services are prepaid to secure the writer's time.

  • Milestone Payments: We typically require a 50% deposit to initiate development and the remaining 50% upon successful completion/staging.
  • Currency: All prices are in USD.
  • Wallet Balance: Refunds issued as Store Credit do not expire and can be used for any future service.

6. Zero-Tolerance for Friendly Fraud

"Friendly Fraud" is when a user receives a completed product and then files a dispute (Chargeback) with their bank claiming they didn't authorize it.

Our Policy: If you file a chargeback without contacting support first:

  • Your account will be permanently banned.
  • We will contest the dispute with comprehensive evidence (Git logs, server access logs, IP timestamps).
  • We may report the incident to payment security and risk databases.

7. Limitation of Liability

TheFasterWeb.com is not liable for any direct or indirect damages arising from your use of the service.

Specifically:

  • Business Outcomes: We guarantee a standard of technical quality, but business results depend on many factors. We are not liable for sales performance.
  • Third-Party Action: We are not liable for any disciplinary action or penalties taken by third-party platforms (e.g., Google or Meta) if you use our services for prohibited projects.
  • Tech Failures: We are not liable for issues caused by external service outages (e.g., hosting providers or API failures).

If any clause is unclear, please clarify it with our support team before placing an order.

Related Guides

Check back soon for more performance-focused guides and tutorials.